Find answers to common questions about our HPC solutions, AI pipelines, and service deployment.
Do you offer any training on how to effectively use the HPC resources?
Yes, we offer training sessions to help your team understand how to maximize the use of our HPC resources.
What are the costs of using HPC rentals?
You pay only for the computing time you use, making it a smart and scalable option. Please contact us for current specific market rates.
Can HPC time rentals be used for short-term projects?
Absolutely. Our HPC time rentals are flexible and can be tailored to suit both short-term and long-term projects, providing the computational power you need for the duration required.
How do I determine the amount of computing time needed for my project?
Our team will work with you to assess your project requirements and estimate the necessary computing time based on your workload, complexity, and performance goals.
What kind of support is available during my rental period?
We provide comprehensive support, including troubleshooting, performance monitoring, and assistance with any technical issues that may arise. Our support team is available 24/7 to ensure your tasks run smoothly.
Can I integrate this with my existing system?
Yes, our HPC Cloud Computing service integrates seamlessly with your existing systems and workflows. We start with a consultation to understand your infrastructure and requirements, followed by a compatibility assessment to identify any challenges. Then we provide guidance on integrating HPC resources with your applications, including setting up VPN connections for data exchange, configuring job scheduling systems like SLURM or PBS, and optimizing software to run efficiently on our HPC clusters. Our technical support team is available for troubleshooting and ongoing support, too.
Can you handle both small and large HPC deployments?
Absolutely yes, we offer scalable solutions suitable for both small scale setups and large, enterprise level deployments. A small scale HPC setup might consist of a few high performance servers or workstations connected via a high speed network. Just let us know what you need.
Do you offer post-installation support?
Yes, we provide ongoing support and maintenance to ensure your HPC or supercomputer system continues to perform optimally.
How long does the setup process take to build and deploy a custom HPC clusters?
The duration varies based on the complexity of the system, specific requirements, and the current availability of certain critical hardware components. But typically ranges around several months.
